Assessment Tools for Higher Education Learning Spaces

The Problem

Information on the quality of the teaching and learning experience, as it relates to faculty office and classroom spaces is expensive and time consuming to collect and it gets out of date quickly. Administrative groups may lack the resources to implement a wide-scale survey, analyze data, and respond to problems. There is rarely a system in place to make ongoing use of faculty and student satisfaction data that can be used to improve spaces.

The Solution

The idTools web-based survey and reporting software employs a powerful SQL database to help you assess the satisfaction of your internal customers with teaching and learning space quality. You can create your own survey, or adapt one of our existing survey templates. It also collects and tracks open-ended comments, to give you better context about specific problems. The idTools system can help you inexpensively create the foundation for a program for continuous improvement of your services.

Data collection

idTools uses ‘best practices’ survey tools which include the ability to collect open-ended comments from students and faculty. Quickly and easily gather and analyze data from 10 - or 100,000 - people - powerful built-in survey management functions make it easy to manage the survey entire process internally.

Reporting Functions

Currently we have eight different types of reports available that allow you to view the data in many useful ways. These reports let you sort the data by many different variables, such as building/location, department, job level, year in program, or any other variable you select. Get reports that are as general or specific as you require. This will let you quickly analyze end user satisfaction from different perspectives.


Reports show performance on individual categories as well as 'roll up' for a single performance index. Reports can also be customized for your specific needs. Larger reports are written into a convenient spreadsheet format by the system, and emailed directly to you, once complete.

Data Security

The data can be accessed by anyone you give permission to (internal or external to the institution) who can then generate reports to quickly get the information needed to correct problems or improve the quality of ongoing services.


The whole system is quick and easy to use, and costs a fraction of what it would cost your institution to develop and host a similar system 'in-house.' The survey tools are based on 15 years of experience and best practices from leaders in workplace and facilities survey research. The idTools package provides results that would normally cost much more if provided in a traditional consulting or professional service context.







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Frequently Asked Questions